I am a virtual assistant with more than four years of continuous remote experience, specializing in customer service, administrative management, and medical insurance support for Obamacare (ACA) programs in the United States.
I am organized, proactive, and detail-oriented, with strong experience handling digital platforms, process follow-up, and confidential information management. I focus on delivering efficient solutions and high-quality service.
Throughout my career, I have supported client enrollment, policy updates, premium tracking, document management, and multichannel customer communication by phone, email, and chat. I am comfortable working with sensitive data and maintaining accurate records.
I have also worked in administrative and collections roles, which strengthened my ability to manage accounts, support internal processes, and provide reliable assistance in fast-paced environments.
My background includes experience with medical insurance administration, email and calendar management, databases, and digital file organization. I work well independently and stay focused on results and service quality.
I am currently interested in continuing my professional growth in commercial and financial areas, especially in life insurance sales, where I can contribute with an ethical, client-focused, and results-driven approach.
