I am a social communicator with extensive experience as an independent Community Manager, content creator, and trainer. I focus on bringing warmth, empathy, and a human touch to digital environments while managing brand communication and online communities.
I have worked on the creation of content, persuasive commercial copy, and the active administration of social media channels for different brands. My approach combines communication strategy, customer service, and sales-oriented thinking to help businesses connect authentically with their audiences.
I also have experience in direct customer support and digital response channels, where I prioritize clear, friendly, and effective communication. I enjoy building trust with users and improving the customer experience through timely and thoughtful interactions.
In addition to my operational work, I have designed and delivered practical workshops and mentoring sessions for entrepreneurs. I have taught strategic use of Instagram and introductory applications of Artificial Intelligence for business growth and self-management.
My background includes media, culture, and institutional communication projects, where I contributed to digital coverage, bulletin creation, and communication with key audiences. This has strengthened my ability to adapt messages to different contexts and objectives.
I am passionate about combining communication, content creation, commercial support, and digital tools to generate value for brands and people. I am open to opportunities where I can continue growing in community management, content strategy, customer engagement, and digital communication.
