Erika Yuliana Bernal
Erika Yuliana Bernal

Call Center Sales Advisor

Actively looking · Member since 27 Jul 2026
Message
Location
Bogotá, D.C., Colombia
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Mid

About

Professional summary

I am a commercial advisor with a strong focus on service excellence and personalized attention.

I have developed solid experience handling difficult customers and resolving conflicts through active listening and calm communication.

My background includes sales, cash handling, and inventory control in physical retail environments, where I learned to stay organized and adapt quickly to new systems.

I am comfortable working with customer records and data management tools, and I use them to improve both customer satisfaction and operational efficiency.

I am now looking to transition into a virtual environment, especially in customer service, chat support, or order management roles, where I can contribute with empathy, proactivity, and a results-oriented mindset.

I am motivated to keep growing in commercial and service-focused positions, bringing strong interpersonal skills, adaptability, and a commitment to meeting goals.

Skills

8 capabilities

Experience

Career history

Asesor de ventas Dubai

Commercial advisor with experience in sales, cash handling, and inventory control in physical stores.

I stand out for my organization, quick learning of systems, and ease with technology.

I am seeking to move into virtual roles in customer service, chat support, or order management, contributing proactivity and empathy.

Asesor de ventas Tokio

Sales and customer service professional with retail experience and strong technology adaptability.

I stand out for assertive communication, organization, and problem-solving skills.

I am looking to transition into remote work to apply my commercial skills in virtual support, chat, or customer service roles, ensuring agile and empathetic service focused on results.

Asesor de ventas Badan y Evans

Commercial advisor with sales experience and excellent communication skills.

I stand out for empathy, active listening, and the ability to build customer loyalty.

With strong technological adaptability, I am seeking remote customer service, tele-sales, or digital support roles, bringing empathy, charisma, and a strong focus on meeting targets.

Education

Learning history

Universidad uniagustiniana

Universidad / Carrera tecnológica

Technology degree studies in progress.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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