I am a service-oriented professional with more than a decade of experience providing personalized attention, support, and clear solutions to clients in commercial environments.
My background combines customer service, sales, administration, call handling, product promotion, and activity coordination, which has helped me develop a strong ability to understand needs and respond quickly and effectively.
In my current role, I provide post-sales technical support, analyze client requirements, document information for the development team, configure branches, perform installations in virtual machines, and support the integration of systems and AI chatbot training.
I also have experience in administration, stock control, logistics, billing, and wholesale operations, which strengthened my organizational skills and my ability to work with accuracy in fast-paced environments.
Throughout my career, I have worked in customer-facing and operational roles where empathy, communication, and problem-solving were essential. I enjoy helping people, improving processes, and ensuring a positive experience for every client.
I am open to opportunities where I can continue growing in technical support, customer success, administration, or operational coordination, contributing reliability, adaptability, and a strong service mindset.
