This user has not passed any tests yet

Spanish - Native or Bilingual English - Upper-Intermediate

About Me

I am a proactive, organized, and responsible professional with more than 5 years of work experience in administrative support and customer service.

I have developed strong skills in scheduling, correspondence handling, record keeping, and office administration, and I am comfortable working in dynamic environments where accuracy and efficiency matter.

My background includes supporting members, customers, and internal teams by managing payments, preparing reports, organizing documents, and maintaining smooth day-to-day operations.

I also bring solid communication skills, attention to detail, adaptability, and the ability to work effectively under pressure.

In addition to my administrative experience, I have customer-facing experience as a host, where I welcomed guests, managed seating arrangements, and assisted with special requests and concerns.

I am currently pursuing a Bachelor's Degree in Modern Languages with an English concentration, and I am eager to continue growing in roles that combine administration, service, and organization.

Skills

Customer ServiceCommunicationAttention To DetailMicrosoft ExcelMicrosoft WordAdministrative SupportTeamworkPayment ProcessingReport PreparationRecord keepingFast Learner

Experience

Host @ Bubba Gump Shrimp Co.
Jun 2025 - Aug 2025

Welcomed guests with professionalism and a positive attitude during the Summer Work & Travel 2025 program.

Managed seating arrangements and helped balance server workloads to support smooth restaurant operations.

Assisted guests with requests, special accommodations, and customer concerns to ensure a positive experience.

Secretary @ Club Quisqueya
Jan 2024 - Dec 2025

Processed customer and member payments while supporting daily administrative operations.

Managed schedules, correspondence, reports, and financial records with organization and attention to detail.

Prepared monthly and annual income and expense reports to support accurate record keeping and reporting.

Secretary @ General Directorate for Community Development
Jan 2016 - Dec 2020

Provided administrative support and schedule management for office operations.

Reviewed documentation, prepared official correspondence, and maintained organized records.

Created monthly summaries and supported efficient document handling and administrative workflows.

Education

Universidad Autónoma de Santo Domingo (UASD)
Jan 2024

Bachelor's Degree, Modern Languages (English Concentration)

Currently pursuing a Bachelor's Degree in Modern Languages with an English concentration.

Colegio Utesiano de Estudios Integrados
Jan 2011 - Dec 2014

Technical High School Diploma, Information Technology

Completed a technical high school diploma in Information Technology.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

Jobs Talent Salaries
Menu