I provided support to internal and external clients related to export and transshipment processes.

I managed inquiries and requests, ensuring timely and accurate responses. I also coordinated with different departments to resolve operational issues and prepared follow-up reports for the parties involved.

In addition, I trained eight new employees on internal processes and work tools, contributing to service quality and process accuracy.

I provided administrative support to transshipment operations and managed requests related to shipping documentation.

I followed up on operations, resolved issues with different areas, and updated information in internal systems to ensure data accuracy.

I was hired after my professional internship due to my performance and commitment, and I contributed to the timely completion of transshipment processes through organized document management.

I completed my professional internship supporting administrative and operational tasks related to transshipment processes.

I assisted with shipping documentation requests, operational follow-up, and coordination with different departments to help maintain process continuity.

This experience strengthened my skills in document control, internal communication, and operational support.

I attended students, teachers, and suppliers on a daily basis, resolving inquiries related to enrollment, payments, and administrative processes.

I managed requests to ensure timely service, updated information in institutional systems, and prepared administrative reports.

I was promoted internally due to my performance and commitment, and I handled simultaneous service demands efficiently.

I managed agenda, filing, and correspondence control for the Administrative and Financial Directorate.

I administered petty cash with detailed records and monthly reporting, prepared documents and reports, and updated information as needed.

I also handled phone support and coordinated internal and external requests, contributing to the organization and control of administrative processes.

I provided personalized attention to clients and suppliers, managing requests and resolving inquiries.

I supported commercial follow-up, coordinated schedules, and prepared quotations and invoicing.

I also took responsibility for administrative processes, petty cash, collections, and staff scheduling for events.