I am a professional with experience in customer service, sales support, and administrative assistance. I have worked in environments where I needed to assist clients, manage calls and messages, and support daily operations with organization and responsibility.
I am comfortable handling Microsoft Office tools such as Word, Excel, and PowerPoint, and I also have experience using Shopify. My background includes document management, inventory control, and resolving customer issues in a timely and courteous manner.
I consider myself a responsible, organized, and service-oriented person. I work well under pressure and I value teamwork, clear communication, and commitment to quality service.
My experience includes roles in cafeterias and sales support, where I helped with cash handling, inventory, and customer attention. These experiences strengthened my ability to adapt quickly and maintain a positive attitude in busy settings.
I am currently finishing my high school studies and have completed technical training in Secretarial Studies and Higher Technician in Human Resources. This academic path has helped me build a stronger foundation in administration, people support, and workplace organization.
I am open to opportunities where I can continue growing in customer service, administrative support, or human resources-related roles, contributing with dedication and a strong willingness to learn.
I promoted products and encouraged customers to make purchases in a cordial and helpful manner.
I provided information about the brand's products and supported customer attention in a sales environment.
This role strengthened my communication, customer service, and sales support skills.
I gained experience in customer service within a cafeteria environment, including cash handling and customer attention.
I also supported call and message handling, inventory control, and daily operational tasks.
The role required problem-solving, pressure management, and a strong focus on customer satisfaction.
I worked in sales, customer service, and administrative support.
My responsibilities included cash handling, inventory management, warehouse support, Excel tasks, Shopify use, and incident resolution.
I maintained an organized and responsible approach while supporting service operations.
I completed technical training in Human Resources focused on strategies and management.
This training strengthened my understanding of administrative processes and people-oriented workplace practices.
It supports my interest in continuing to grow in administrative and human resources-related roles.
High School Studies In Progress, Secondary Education
I am currently finalizing my high school studies.
Technical Degree, Secretarial Studies
I completed technical training in Secretarial Studies.
Higher Technician, Human Resources
I completed a Higher Technician program in Human Resources focused on strategies and management.
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