I am a medical secretary and receptionist with experience in patient reception, appointment scheduling, data entry, and administrative support in healthcare settings.
I have worked in private medical practices, medical centers, and temporary administrative roles, where I handled inbound calls, confirmed appointments, updated records, and supported patients with inquiries and complaints.
My background includes entering and verifying data in medical systems, assisting patients and doctors, and managing back-office tasks with accuracy and attention to detail.
I am comfortable working in fast-paced environments that require organization, empathy, and clear communication with patients and healthcare staff.
I also have experience with medical billing-related tasks and administrative tools such as Excel, Word, and Access, which support my day-to-day work.
In addition to healthcare administration, I have a background in gastronomy and an IT-oriented high school specialization, which strengthened my adaptability and service mindset.
Received patients in the ultrasound and x-ray department and assisted ultrasound medical staff.
Entered, updated, and verified data in the Eges system. Resolved patient inquiries and complaints, and handled inbound calls to schedule medical appointments.
Entered numeric data during the 2017 primary and legislative elections.
Performed back-office tasks, including outbound calls for appointment confirmations, cancellations, and rescheduling. Also handled patient-related calls and data verification tasks in the Eges system.
Received patients, created medical records, and managed data entry and updates.
Scheduled appointments in person and by phone, and submitted services to health insurance providers by phone. Supported front-desk and administrative operations in a private healthcare environment.
Handled inbound calls to schedule medical appointments
Resolved patinents inquiries and complaints
Performed back offices tasks, including outbound calls for appointment confirmations, cancellations or rescheduling
Entered, updates and verified data in the Eges system
Handled inbound calls to schedule medical appointments
Resolved patient inquiries and complaints
Entered, updated and verified data
High School Diploma, IT Assistant in the Business Area
High school specialization focused on IT assistance in the business area.
Professional Culinary Degree, Gastronomy
Graduated in gastronomy in 2021.
High School Diploma
High school diploma, graduated in 2012.
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