I am a final-year Business English student at Foreign Trade University in Hanoi with hands-on experience in customer service, order handling, SEO content writing, and social media campaign tracking.
I have produced SEO-focused content for products and services, applying keyword research, heading optimization, meta descriptions, internal linking, and performance monitoring to improve website visibility and content quality.
I have also managed end-to-end operations for a seasonal gift box business, including digital marketing, sales, budgeting, pricing, customer service, and order fulfillment. The project generated VND 33 million in revenue and more than VND 9 million in profit.
I built and managed TikTok, Instagram, and Threads channels from scratch, publishing short-form videos and monitoring traffic, engagement, views, and follower growth to refine social media activities.
As Vice President of the Traditional Music Club at Foreign Trade University, I led and coordinated a 40-member executive team, planned communication strategies, and collaborated across media, logistics, and event teams.
I am creative, detail-oriented, communicative, organized, and comfortable working in teams. I am eager to contribute to e-commerce marketplace operations, digital marketing, content optimization, and campaign execution.