Transformation Strategist and Agile Delivery Lead

Lead end-to-end project module delivery across business and infrastructure functions, applying structured problem-solving frameworks to define decision points and develop recommendations aligned with client priorities and governance standards. Achieved 90% on-time milestone delivery across three Agile workstreams and more than 20 sprint cycles.

Serve as the primary day-to-day client contact and lead steering committee sessions, executive workshops, and Board-level forums. Manage governance, budgeting, financial planning, risk management, quality assurance, vendor evaluations, RFP design, and contract recommendations across multi-million-dollar transformation engagements.

Identify automation opportunities projected to save up to 300,000 hours annually, design future-state operating models, use AI-enabled tools to improve analytical efficiency, and supervise and coach junior consultants.

Owned delivery of a large-scale cost and reporting transformation as Scrum Master and Product Owner. Facilitated client workshops, sprint reviews, and retrospectives while maintaining structured backlogs and delivery milestones across three Agile workstreams.

Developed workflow redesign recommendations generating approximately $395K in annual savings. Created SAS and VBA automation that reduced report cycle time from 48 hours to 30 minutes, representing a 96% reduction, with findings presented directly to senior management.

Conducted current-state assessments across insurance claims, care management, and enrollment workflows, translating findings into actionable future-state designs. Coached junior consultants and collaborated with cross-functional, cross-regional teams across global time zones.

Led client engagements for global multinational organizations, delivering commercial strategy, advanced analytics, and AI-enabled insights to senior stakeholders.

Structured complex datasets into clear, decision-oriented recommendations tailored to executive audiences. Recognized for initiative, cross-functional collaboration, and delivery excellence through the Best Team Cross-LoB Award and Best Debutant recognition.

Developed and optimized a SaaS workforce management platform and managed client change requests and delivery cycles.

Improved software quality through structured quality assurance practices, reducing the bug count by approximately 30%.

Graduated with a GPA of 8.3/10.

Graduated with 78.3%.