Microsoft 365 Expert

Administer Microsoft 365 services for more than 150 users, including Exchange Online, SharePoint, Teams, OneDrive, and Intune. Maintain high service availability, support onboarding, and manage identity, access, and Conditional Access policies through Entra ID and on-premises Active Directory integration.

Implement compliance, retention, DLP, anti-phishing, and email threat-protection controls, contributing to a reduction in security incidents. Automate administrative work with PowerShell and lead migrations of on-premises Exchange and file servers to Microsoft 365 and Azure with zero data loss.

Administered Microsoft 365 services including Outlook, Teams, SharePoint, and OneDrive to improve employee productivity and user satisfaction. Managed Entra ID identity and access policies, compliance settings, retention policies, DLP controls, and email-security measures.

Led Microsoft 365 migrations, integrations, and platform upgrades while supporting smooth business operations. Delivered user training on Microsoft 365 tools and cybersecurity practices, documented procedures and configurations, and maintained records to improve troubleshooting and IT operations.

Administered Microsoft 365 services, including Exchange and SharePoint, with responsibility for data security and compliance across user environments. Configured Entra ID access and identity-management policies for more than 200 users.

Executed email and essential-data migrations to Microsoft 365 while keeping transition downtime below two hours. Conducted Teams and OneDrive training sessions, reduced support tickets, and documented IT procedures and incident resolutions for the knowledge base.

Bachelor of Science in Computer Science. GPA: 3.04.