Lorena Ferreira
Lorena Ferreira

Customer Service and Sales Professional

Actively looking · Member since 2 Aug 2026
Message
Location
Salinas, Uruguay
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am a customer service and sales professional with extensive experience in retail, gastronomy, cashier operations, childcare, and independent manicure services.

I have strong communication, active listening, empathy, organization, adaptability, and problem-solving skills. I focus on understanding customer needs and providing personalized, efficient service.

I have managed cash and card payments, refunds, cash register closures, multiple tables, customer inquiries, and daily service responsibilities with accuracy and commitment.

I am also experienced in classic, gel, and acrylic manicures, adapting each service to the preferences and needs of the client.

I am dynamic, responsible, and comfortable working in fast-paced and multicultural environments. I collaborate effectively with colleagues to create smooth and positive customer experiences.

I am looking for a new professional challenge where I can continue developing my skills, contribute to customer satisfaction, and support business growth.

Skills

12 capabilities

Tech stack & tools

Working toolkit

Design

Development

Languages & Frameworks

Experience

Career history

Manicurist Independent

Provide classic, gel, and acrylic manicure services, adapting each treatment to individual client preferences and needs.

Manage client service and maintain a professional, personalized experience.

Counter Customer Service Representative E&M

Handled customer service at the counter, responding to requests and ensuring a positive experience.

Managed service responsibilities efficiently while maintaining organization, communication, and attention to customer needs.

Waitress Don Pepperone, Club de la Papa Frita, Bar 18

Managed multiple tables simultaneously while maintaining high standards of service quality and speed.

Worked effectively in dynamic and multicultural environments, demonstrating responsibility, commitment, and strong customer service skills.

Nanny, Waitress, Cashier, and Salesperson Various employers in the United States

Performed childcare, food service, cashier, and sales responsibilities in the United States.

Developed customer service, sales, childcare, cash handling, adaptability, and communication skills in varied work environments.

Cashier Devoto and Disco

Processed cash and card payments accurately and efficiently.

Handled transactions and maintained accurate cash register closings while providing attentive customer service.

Education

Learning history

Fundación Gonzalo Rodríguez

Technical Certification, Child Road Safety

Secondary School

Bachillerato

Instituto M.A.V.

Certificate, Preschool Education

Escuela Iberoamericana de Belleza

Professional Manicurist, Manicure

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