Virtual Assistant & Operations

Supported daily operations for a fast-growing online education company while providing executive and administrative support. Managed executive calendars, meetings, administrative tasks, business documentation, reports, records, and spreadsheets.

Coordinated more than 250 online and in-person events from planning through execution. Managed contracts, invoices exceeding 40k, budgets exceeding 30k, customer support, and internal process improvements.

Supported HR onboarding for more than 10 new team members and maintained clear communication across remote teams, customers, and online platforms.

Welcomed clients and delivered customer service in a yoga studio environment. Managed bookings, schedules, front desk administration, payments, and customer records.

Responded to customer inquiries by email and phone while helping maintain a smooth, organized guest experience.

Managed the company website and social media channels to support brand communication and customer engagement. Created marketing materials and newsletters.

Coordinated customer communications and supported consistent messaging across digital channels.

Managed daily operations for international surf retreats and supervised a team of more than 20 staff members. Coordinated logistics, scheduling, accommodations, transportation, and administrative processes.

Managed budgets and expense tracking while supporting HR tasks, staff onboarding, and team coordination. Ensured smooth operations and exceptional guest experiences throughout retreat programs.

Managed influencer marketing campaigns for brands including TK Maxx, KFC, and Bacardi. Selected and coordinated influencers while ensuring effective communication and campaign execution.

Planned campaign logistics, events, and international press trips. Collaborated with clients and internal teams to deliver campaigns on time.

Executed brand activations and sampling campaigns to increase brand awareness. Engaged with consumers and represented the Red Bull brand at events.

Supported event logistics and reported campaign results.

Bachelor's education focused on communication, brand management, media entrepreneurship, and public relations.