Systems Strategist and Business Process Optimization Leader

Led a four-person team across a portfolio of roughly 15 concurrent initiatives.

Built intake and portfolio processes where none existed including a required-field standard and a portfolio roll-up ROI field.

Designed recurring leadership reporting that gave executives continuous visibility into delivery.

Directed LLM-assisted analysis of 5,000+ contact-center transcripts, packaged into an executive decision framework backed by data and system constraints.

Held the operating model and executive oversight while an engineering team delivered the AI search and integration builds.

Co-presented AI-literacy sessions to the company's full director team and recurring onboarding sessions for new-hire cohorts.

Presented research findings to a department of 150+ marketers, shaping campaign and messaging strategy.

Delivered executive-ready insights from complex survey and usage data using Alteryx and self-service analytics tools.

Built recurring research briefs and monthly surveys that identified and prioritized high-impact opportunities.

Repeatedly selected to represent the company at industry trade shows, outperforming most of the prior year's lead benchmarks.

Gave leadership a strategic view of customer, sales, and product data.

Ran cross-functional reporting workflows that improved product visibility and strategic planning.

Automated recurring reporting processes supporting marketing and sales operations.

Used Power BI and Alteryx to automate pipeline and campaign reporting, reducing processing time by 40%. Delivered weekly executive dashboards and led enablement for self-service analytics across departments.

Owned financial operations across multiple entities and led a team to rebuild reporting so leadership could see profitability by customer and product line and act on it.
Identified $150,000 in annual cost savings through deep data analysis.
Streamlined billing to improve cash flow and cut processing time by over 60%.
One of four leaders running the company's operating cadence; owned a defined set of KPIs and cascaded them to the teams beneath them.

Led marketing and vendor strategy for public-facing foster-care programs.

Built and improved the training, tools, and resources used by staff and volunteer foster families statewide.

Owned forecasting, budgeting, and audit-readiness activities for the state party.

Ensured compliance and led logistics for a national conference.

MBA program with a Certificate in Finance.

Worked and studied full-time. President of Oklahoma Intercollegiate Legislature and Miss Hispanic UCO 2012-2013.

Studied French history and art. Second degree while working and actively involved on and off campus.