Social Media Manager | Virtual Assistant

I am a detail-oriented Sales and Customer Support Specialist transitioning into Social Media Management and Virtual Assistance. I bring hands-on experience in e-commerce, online product selling, customer engagement, order processing, and administrative support.

I have managed the full digital sales cycle, from responding to initial inquiries through order fulfillment and client follow-up. My customer service background has strengthened my communication, empathy, accuracy, and ability to build positive relationships with clients.

I also have creative experience producing custom product layouts and visual designs based on client requirements. I use Canva and related digital tools to support engaging social media and design work.

My administrative background includes documentation, filing, records management, data entry, email correspondence, and quality-control support. I am organized, attentive to detail, and comfortable managing routine workflows independently.

I am proficient with Google Workspace, Microsoft 365, Canva, CapCut, Meta Business Suite, Zoom, Google Meet, and AI tools such as ChatGPT. I am a proactive fast learner who is prepared to contribute effectively in a remote support, social media, or virtual assistant role.

I am fluent in English and a native Filipino speaker, with experience supporting U.S.-based healthcare customers in a high-volume call center environment while maintaining professionalism and privacy compliance.