I am a cybersecurity and technical support candidate with hands-on training in defensive security, networking, Windows, Linux, SIEM platforms, and remote support.
I have practical experience investigating security incidents and analyzing logs using Splunk and QRadar. I am familiar with network traffic analysis, firewalls, core network protocols, IOC analysis, phishing analysis, and Windows Event IDs.
I work with Windows, Linux, Active Directory, Python, PowerShell, and Bash. My technical support knowledge includes remote-access tools such as RDP, AnyDesk, and TeamViewer, as well as ticketing platforms including ServiceNow, Jira, and Zendesk.
I created MoeCyberTools, a browser-based collection of SOC and cybersecurity utilities. The project includes tools for log explanation, IOC extraction, phishing-email analysis, port assistance, Windows Event ID reference, and SOC note building.
I also build responsive web projects with SvelteKit, HTML, CSS, and JavaScript. I use GitHub and Netlify for version control and deployment, and I apply AI-assisted workflows for research, debugging, testing, documentation, and automation.
I bring strong analytical, troubleshooting, and customer-service skills, with a focus on practical problem solving and continued growth in cybersecurity and technical support.