Senior IT Engineer & Technology Consultant

Lead the design, implementation, and optimization of modern IT environments for SMEs, combining technical leadership, strategic consulting, and hands-on engineering.

Manage projects spanning IT infrastructure, Microsoft 365, cloud, networking, cybersecurity, system administration, and digital transformation. Deliver infrastructure architecture, identity and access solutions, network and endpoint security, migrations, monitoring, and operational improvements.

Advise clients on AI adoption, automation, custom software, and process optimization. Translate business requirements into practical technical solutions and oversee delivery from assessment and architecture through implementation, documentation, and ongoing optimization.

Support secure, reliable, and highly available infrastructure within large-scale IT environments serving Belgian federal public institutions and government services.

Perform enterprise network administration, troubleshooting, incident response, infrastructure monitoring, security support, and operational support. Analyze incidents, identify root causes, and coordinate technical resolution while protecting service continuity.

Work within disciplined change-management and documentation processes alongside multidisciplinary technical teams in mission-critical environments where resilience and availability are essential.

Advised organizations on technology, digital workplace, and business-oriented solutions by analyzing operational challenges and identifying opportunities to improve productivity, collaboration, and efficiency.

Managed the consulting and commercial lifecycle from customer discovery and needs analysis through solution development, presentations, negotiation, and coordination with technical teams.

Translated business requirements into technology solutions and communicated effectively with decision-makers and technical stakeholders.

Advised businesses on telecommunications, VoIP, connectivity, and IT solutions, combining technology consulting, business development, and account management.

Translated customer requirements into practical solutions across VoIP, business telephony, internet connectivity, mobile communications, networking, and IT services.

Conducted needs analysis, solution design, commercial proposal preparation, and implementation coordination.

Advised business customers on IT infrastructure, VoIP telephony, telecommunications, and connectivity.

Combined technical consulting, solution design, and customer relationship management to deliver IP telephony, business connectivity, and networking solutions.

Translated technical capabilities into practical business outcomes and coordinated implementations with technical teams.

Advised business customers on telecommunications, connectivity, and digital solutions.

Combined consultative sales, account management, and technology consulting across fixed and mobile communications, internet services, and business connectivity.

Developed B2B stakeholder-management experience and a strong understanding of the relationship between technology, connectivity, and business operations.