Anny Mendoza
Anny Mendoza

Administrative Assistant | Executive Support | Virtual Assistant

Open to offers · Member since 12 Aug 2026
Message
Location
Yawata, Japan
Desired salary
Unspecified
Work preference
Hybrid
Experience level
Mid

About

Professional summary

I am a detail-oriented bilingual administrative professional with over seven years of experience supporting executives, coordinating operations, and improving corporate workflows across healthcare, design, and social-impact environments.

I provide executive and administrative support through calendar management, travel coordination, meeting scheduling, document preparation, reporting, and remote team coordination. I am comfortable managing competing priorities while maintaining professional, customer-focused communication.

I have strong experience administering CRM databases, maintaining accurate records, processing insurance quotations, supporting billing activities, monitoring budgets, and managing petty cash. My work has included maintaining over 99% accuracy in complex insurance-related processes.

I have contributed to business growth by acquiring accounts and helping increase sales by 40%. I also coordinate projects, track delivery progress, prepare commercial quotations, and facilitate communication among internal teams, vendors, and stakeholders.

I work effectively in international and remote settings, communicating professionally in Spanish and English. I am currently based in Yawata, Kyoto, Japan, and I am open to relocation.

Skills

19 capabilities

Experience

Career history

User Management Assistant Dr. Figueroa Physical Therapy Unit

Prepared and processed complex insurance quotations for more than 10 national insurance providers while maintaining accuracy above 99%. Optimized scheduling systems and patient-service communication workflows to improve healthcare administrative efficiency.

Administered and audited the corporate CRM database, managed operational workflows, and provided daily support to executive management. Resolved escalated client inquiries and insurance claim disputes, and trained more than three new administrative team members.

Business Coordinator Paul Design SRL

Promoted from Assistant to Business Coordinator within six months. Acquired new accounts and contributed to a 40% increase in sales through business development and performance-focused coordination.

Oversaw project progress, prepared detailed reports, commercial quotations, billing support, and budget documentation. Managed petty cash, supported logistics, maintained the internal CRM and corporate phone network, and improved cross-departmental communication.

Administrative Assistant Mote Dominicana

Provided executive-level administrative support in a fast-paced, high-volume workforce environment that was 95% remote. Managed professional communications with stakeholders, vendors, and personnel in English and Spanish.

Coordinated budgets for large-scale social-impact initiatives, including housing repairs, playgrounds, and educational programs. Produced comprehensive financial and expense reports for external partners and the accounting department.

Education

Learning history

Universidad Autónoma de Santo Domingo (UASD)

Bachelor of Science, Business Administration

Bachelor of Science in Business Administration, graduated Cum Laude.

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