I am a dedicated procurement and customer service professional with experience supporting purchasing operations, supplier coordination, customer relations, communications, and branding initiatives. I work effectively under pressure, prioritize tasks, and manage my time to deliver dependable results.
I have supported remote procurement activities for Coffee and Co, including supplier evaluation, contract negotiation, purchasing, cost analysis, inventory coordination, and documentation of purchased items. I focus on maintaining productive supplier relationships while ensuring value for money.
My customer service experience includes handling walk-in enquiries, processing custom cake preorders, generating receipts, processing payments, and maintaining transaction records. I am committed to providing warm, professional service and supporting accurate order fulfillment.
I have also contributed to communications and public relations work through press office, corporate communication, and broadcasting internships. My responsibilities included supporting communication projects, monitoring media coverage, collaborating with photographers and videographers, branding support, scriptwriting, and content production.
I am seeking an opportunity in a reputable organization where I can apply my procurement, communication, administration, and customer service capabilities to contribute to operational growth and profitability.
Identified and evaluated potential suppliers, negotiated and managed supplier contracts, and ordered goods and services for both branches.
Analyzed costs to ensure value for money and coordinated with suppliers, logistics, and inventory stakeholders. Documented purchased items using Google Sheets and Microsoft Excel while building and maintaining supplier relationships.
Provided warm and professional service to walk-in customers and handled customer enquiries. Processed preorders for custom cakes and special occasions.
Coordinated with the bakery team to support accurate order fulfillment, generated sales receipts, processed payment methods, and maintained detailed daily transaction records.
Worked with photographers and videographers to showcase the activities of the First Lady.
Monitored news coverage and public sentiment related to the office and collaborated with other communication teams on public communication activities.
Supported the communication department on communication projects at Total Country Services. Collaborated with a team on assigned tasks and presentation materials.
Contributed to company branding activities and reported on safety measures implemented by health authorities.
Processed credit and debit card payments securely and received customer and station orders for recording in the customer order register.
Responded professionally to customer inquiries, reports, queries, and complaints in collaboration with the Customer Service Manager. Maintained accurate records of customer interactions and transactions.
Collaborated with radio hosts and producers to prepare for on-air shows.
Assisted with scriptwriting and the production of on-air content.
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