I am a dedicated and organized administrative professional with over four years of experience in office administration, customer service, and marketing support.
I manage daily office operations, business correspondence, document archiving, contract and invoice records, and reporting. I am comfortable coordinating meetings, travel arrangements, procurement, and management presentations.
I have strong client communication skills gained through phone, email, and chat support. I handle inquiries and complaints professionally, maintain accurate CRM records, and follow cases through to resolution.
I also have experience supporting small businesses with scheduling, client communication, e-commerce administration, social media content, and order processing. I use Canva for basic content preparation and support promotional activities.
I am known for precision, discretion, multitasking, responsibility, and teamwork. I learn quickly, take ownership of my work, and focus on keeping processes organized and efficient.
I am based in Belgrade and available for office-based or hybrid full-time work. I am ready to start immediately and aim to contribute to stable, efficient operations in a dynamic team.