I am an IT Support and Networking professional with over two years of experience in network support, IT operations, end-user support, and technical training. I troubleshoot TCP/IP, DNS, DHCP, LAN, VPN, hardware, software, and operating system issues.
I have hands-on experience configuring VLANs, IP addressing, routing, Cisco routers and switches, access controls, and core network services. My networking knowledge includes IPv4/IPv6, OSPF, RIP, STP, trunking, inter-VLAN routing, NAT/PAT, ACLs, and SSH.
I support Windows environments using Windows Server, Active Directory, Group Policy, DNS, DHCP, and desktop troubleshooting practices. I also manage support tickets, IT assets, software installations, security patches, antivirus updates, backups, and vendor coordination.
I have worked with Linux administration services, virtualization platforms, monitoring tools, and security technologies. I am familiar with VMware, Hyper-V, VirtualBox, Palo Alto, CrowdStrike, Cortex SOAR, Splunk, Okta, and Microsoft 365 security tools.
I have also delivered networking and Linux administration training to students and working professionals, helping them build technical skills and prepare for certifications. I am a self-directed learner interested in infrastructure technologies and continuous professional development.
I am based in India and seeking remote Network Support or Junior Network Engineer opportunities. I am comfortable collaborating across time zones and contributing to reliable, secure IT operations.
Configured VLANs, IP addressing, and routing on routers and Dell switches. Troubleshot TCP/IP, DNS, DHCP, LAN, and VPN connectivity issues.
Managed user access permissions, security patches, and antivirus updates. Logged, tracked, and resolved IT support tickets while supporting IT operations.
Delivered networking and Linux administration training to more than 50 students and working professionals. Kept training content current with relevant technologies and industry practices.
Guided learners toward certifications, examination success, and career placements. Provided technical support for networking, Linux, and infrastructure-related issues.
Installed and upgraded operating systems, configured software applications, and resolved desktop, laptop, printer, and basic network connectivity issues. Configured Cisco routers and switches for basic network connectivity.
Maintained IT asset inventory and performed system backup activities. Resolved employee support tickets involving hardware, software, printers, and operating systems.
Bachelor of Science (B.Sc), Information Technology
Bachelor of Science degree in Information Technology.
Additional Training, Python Programming
Completed Python Programming training.
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