Senior Product Owner

Serves as Product Owner and subject-matter expert for Adobe Experience Manager and Digital Asset Management capabilities supporting more than 10,000 regulated digital assets. Manages governance, metadata standards, taxonomy, asset lifecycle processes, and platform improvements.

Owns and prioritizes Agile backlog items, translating business and technical requirements into epics, features, user stories, acceptance criteria, and implementation priorities. Partners with Marketing, IT, Analytics, Digital, Compliance, and platform stakeholders on workflow optimization, audit readiness, access controls, automation, and roadmap planning; improvements reduced content approval cycle time by 30%.

Owned and prioritized the product backlog for mobile app, CRM, and in-app customer experience enhancements. Partnered with Engineering, UX, Marketing, Analytics, and business stakeholders to deliver personalized features, promotions, and loyalty capabilities.

Translated customer and business requirements into user stories, acceptance criteria, sprint priorities, and release plans. Supported backlog refinement, sprint planning, UAT, production releases, and post-launch measurement across mobile app, email, SMS, push notification, and web CRM initiatives.

Owned the e-commerce product backlog and roadmap for customer-facing online shopping and omnichannel fulfillment capabilities. Partnered with Digital Commerce, Merchandising, Supply Chain, Engineering, and business stakeholders on platform enhancements.

Led requirements definition, backlog prioritization, Agile delivery, and stakeholder alignment. Developed executive Power BI dashboards to track customer adoption, feature utilization, sprint velocity, and operational performance for KPI-driven roadmap prioritization.

Owned the Agile product backlog for AbbVie's omnichannel pharmaceutical marketing platform. Translated business and regulatory requirements into prioritized epics, features, user stories, and acceptance criteria.

Partnered with Brand, Medical, Legal, Regulatory, Commercial Operations, and Engineering stakeholders to deliver compliant digital capabilities for healthcare professional and patient engagement. Led discovery workshops, requirements gathering, process mapping, prioritization, and solution definition.

Owned the product backlog for transportation and supply chain technology solutions, translating operational and customer needs into prioritized epics, user stories, acceptance criteria, and roadmap priorities.

Partnered with Logistics Operations, Product Management, Engineering, Data Analytics, and Customer Success teams to deliver digital capabilities that improved shipment visibility, carrier management, and customer experience.

Bachelor of Business Administration in Business Analytics.