Cylk Kaileen Ocampo
Cylk Kaileen Ocampo

E-Commerce and Operations Manager

Open to offers · Member since 16 Aug 2026
Message
Location
Quezon City, Philippines
Desired salary
Confidential
Work preference
Remote Only / Full Time, Part Time, Contract, Freelance
Experience level
Senior

About

Professional summary

I am a versatile and results-driven professional with experience in e-commerce operations, business ownership, human resources, online education, customer service, and digital marketing. I manage day-to-day operations with a strong focus on reliability, customer satisfaction, and business growth.

I have managed online storefronts on Shopee, Lazada, and TikTok Shop, including product setup, order fulfillment, delivery tracking, inventory coordination, and marketplace optimization. I also create targeted marketing campaigns to improve brand awareness, store traffic, and sales.

As a business owner and operator, I have launched and managed food, cosmetics, beauty services, and wholesale distribution ventures. My experience includes supplier sourcing, product development, quality control, financial tracking, client communication, logistics, and retail and wholesale sales.

I have extensive HR and staffing experience, including candidate sourcing, screening, interviewing, onboarding, and employee support. I am also an experienced online ESL teacher who creates engaging, customized lessons for international learners.

I am tech-savvy, proactive, patient, and quick to learn new systems. I bring strong critical thinking, active listening, problem-solving, and communication skills to remote and fast-paced work environments.

Skills

28 capabilities

Experience

Career history

E-Commerce & Operations Manager Engine Oil Products Venture

Managed daily business operations, online storefronts, customer orders, and delivery tracking for an engine oil products venture.

Set up, optimized, and grew sales channels on Shopee, Lazada, and TikTok Shop. Created digital marketing campaigns to increase brand awareness, traffic, and sales while adapting to new e-commerce tools and channels.

Business Owner & Operator Food Services Enterprise (Lasagna Business)

Launched and operated a home-based food business specializing in premium artisan lasagna products.

Oversaw food preparation, quality control, ingredient sourcing, financial tracking, customer inquiries, order bookings, and courier delivery arrangements.

E-Commerce & Operations Manager Independent Cosmetics Brand

Led the planning and launch of a custom cosmetics product line, including product concepts, branding materials, manufacturing partner sourcing, packaging, and bottle sourcing.

Managed online storefronts, order fulfillment tracking, daily operations, and digital marketing campaigns designed to improve brand awareness and sales.

Business Owner & Beauty Technician Home-Based Beauty Services Enterprise

Established and managed a home-based beauty care business providing nail care and beauty treatments.

Handled client scheduling, professional supply purchasing, financial tracking, sanitation and safety practices, and recurring customer relationships.

Wholesale Distribution Specialist Independent Beauty & Wellness Supplements Venture

Operated a bulk distribution business focused on sourcing and wholesaling beauty and wellness supplements.

Negotiated distributor pricing, maintained high-volume inventory records, coordinated storage and shipping logistics, and supported sub-resellers and retail clients.

HR & Hiring Specialist Corporate & Remote Staffing Support

Managed full-cycle recruitment activities, including candidate sourcing, vetting, interviewing, and matching candidates with staffing requirements.

Provided onboarding training and maintained professional communication with candidates to support positive workplace relationships and workflow understanding.

Online ESL Teacher Global English Training Services

Delivered English language lessons to international students through remote learning environments.

Customized lesson plans and teaching techniques based on student needs and engagement levels. Earned a High Distinction rating during formal training evaluations.

Front Desk Officer & Cashier Philippine Dental Association Events

Supported event reception and front desk operations by welcoming attendees, answering questions, processing registrations, and resolving guest concerns.

Handled cash, credit, and check transactions, issued receipts, and verified ticket prices and quantities accurately.

Education

Learning history

Manila Adventist College

Senior High School Graduate, STEM

Graduated with an Academic Excellence Award in the STEM strand.

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