Translator and Customer Service Specialist

I am a linguistics and translation studies graduate with advanced English and German proficiency and native-level Russian. I specialize in translating official documents and texts between English, German, and Russian.

I have experience preparing, formatting, editing, and translating source documents for a translation bureau. I am attentive to terminology, document quality, and accuracy in multilingual communication.

I also have hands-on experience in sales and customer service. I consult clients, identify their needs, recommend suitable products, and maintain professional communication through phone calls, email, messengers, and live chat.

My administrative strengths include customer database management, scheduling, calendar coordination, document workflow, inventory control, and processing large volumes of information. I work confidently with Google Workspace, Microsoft Office, 1C, and Bitrix24.

I am an empathetic, diplomatic, and highly organized professional with strong attention to detail. I learn quickly, adapt well to changing tasks, and approach responsibilities with punctuality and a high level of accountability.