Community Relations Clerk

I serve as the primary point of contact for prospective families, students, and extracurricular providers through phone, email, and in-person communication. I manage a high volume of student applications, meeting daily productivity goals of approximately 40 applications per day, and guide families through enrollment applications and online systems.

I maintain and update confidential student records using an online purchase system. I also process student financial transactions, create and modify purchase orders, assist with financial documentation, coordinate school events, and use Microsoft 365 and Google Workspace for reporting, documentation, and collaboration.

I processed high-volume customer transactions accurately and efficiently in a fast-paced retail environment. I monitored self-checkout stations and delivered real-time customer support to help resolve issues and maintain a positive shopping experience.

I assisted customers in locating products using store systems and supported multiple departments, including electronics, customer service returns, and the garden center. I maintained professionalism while responding to customer needs in a high-traffic setting.

I processed customer transactions and returns while promoting store programs and rewards. I provided responsive assistance to customers with product questions and general store inquiries.

I also supported inventory-related activities and stock operations. This entry-level experience developed my customer service, sales support, transaction processing, and inventory management capabilities.

In progress.

Graduated September 1, 2025.

Graduated February 1, 2023.