Sales Leader | Business Development | Customer Service

Managed sales activities, customer relationships, outreach, follow-ups, and sales presentations while working toward sales targets and performance objectives.

Sold energy-related water purification and water-efficiency solutions. Managed the sales process from initial contact through closing, identified customer needs, and built long-term customer relationships.

Trained and coached sales teams on compliance and regulatory requirements, supporting sales representatives in their daily activities.

Helped ensure sales processes followed internal policies and regulations. Provided guidance on responsible sales practices across international customers and markets.

Managed inbound and outbound sales conversations and converted leads into customers through consultative selling. Conducted needs analysis and handled customer objections.

Worked toward demanding sales targets and KPIs while managing customer relationships throughout the sales process. Served international clients across multiple markets.

Conducted direct sales and customer acquisition activities in Barcelona. Identified customer needs and recommended suitable products and services.

Presented offerings to prospective customers, handled objections, negotiated with customers, and worked toward individual and team sales targets.

Provided customer support to international customers and handled inquiries and service-related issues.

Troubleshot customer problems, delivered effective solutions, and maintained a professional customer-focused approach.

Provided customer service to international customers, handling bookings, inquiries, and customer issues.

Assisted customers with problem-solving and general support in a fast-paced international environment.

Provided customer service and support in a busy customer-facing environment.

Assisted customers, supported daily operations, and helped ensure a positive customer experience.