Senior Instructional Designer

I review course content manuscripts and conduct build reviews using established QA checklists and course design documents. I provide specific, actionable feedback in Smartsheet to ensure alignment with learning design standards.

I collaborate with faculty to gather course information and build comprehensive course playbooks in SharePoint. I review materials for ADA and Section 508 accessibility compliance and use ChatGPT to accelerate content-review workflows and process improvement.

I designed clinical training programs that improved nurse performance and contributed to reduced infection rates across partner hospitals. These learning solutions are being scaled globally across international healthcare partners.

I translated complex clinical processes into eLearning, VILT, and performance-support materials for more than 500 clinicians across over 12 countries. I also served as the primary LMS administrator, developed standardized workflows and templates, and used Microsoft Copilot, Claude, and ChatGPT to improve development efficiency.

I designed and developed digital learning experiences, including eLearning modules, job aids, and virtual training sessions. Orientation programs received positive learner feedback for improving student readiness and system adoption.

I supervised a part-time employee, managed multiple instructional design projects through deployment, and supported the department recording studio. I also created templates and documentation that improved consistency and reduced redundancy across the instructional design team.

I developed instructional resources and performance-support materials that improved staff and student understanding of complex systems and processes. This work supported improved task completion and service delivery.

I delivered onboarding and training support to diverse learner populations and adapted instructional approaches for varying departmental needs. I also contributed to process-improvement initiatives that streamlined workflows and enhanced service quality.

I applied ADDIE, SAM, and competency-based design models to develop training solutions that improved operational readiness for Navy personnel. Government subject-matter experts recognized the quality and effectiveness of instructional deliverables.

I conducted needs analyses, identified performance gaps with senior stakeholders, and designed targeted interventions aligned with military requirements. I developed multimedia instructional materials and used the Kirkpatrick Model and performance data to support continuous improvement.

I designed and developed technology-based courseware supporting Veterans Benefits Administration training initiatives. The work contributed to improved compliance and operational performance for federal employees across VA programs.

I produced video, animation, graphics, and audio assets using Adobe Creative Cloud. I also created storyboards and technical documentation, ensured ADA and Section 508 compliance, and maintained LMS content integrity, organization, and completion tracking.