Accounts Receivable Manager

Improved accounts receivable past dues from 10% to less than 1% by strengthening billing accuracy, collection practices, credit reviews, and follow-up processes. Delivered monthly cash forecasts and AR reporting for three business units.

Built Smartsheet workflows for deposits, remittances, cash application, credit reviews, claims, and audits. Supported Claude AI remittance automation, created a global SharePoint filing system for AR and billing, and assisted with D365 claim category setup using Power Apps.

Led four direct reports and eight indirect reports. Reviewed credit applications, performed financial analysis, and established credit lines.

Reduced past-due receivables from 25% to 3% while overseeing credit and collections activities for three entities. Produced weekly cash forecasts and improved consistency across collection and credit processes.

Built a Smartsheet system to manage more than 20,000 remittances, collections activities, and credit memos. Created credit and collection policies and standardized operating procedures.

Managed nine direct reports and led coaching and performance development. Supported EDI implementation, ERP transition activities, and Epicor startup launch workflows for billing and accounts receivable.

Reduced past-due receivables from 37% to 5% by implementing effective credit and accounts receivable policies. Managed credit, collections, and order approvals for 1,750 accounts, including digital media accounts.

Streamlined billing operations and improved billing time by 80%. Used SAP and multiple ERP systems to support billing, cash application, account management, and collection workflows.

Reduced past-due receivables from 22% to 1.5% through improved credit limits, collection oversight, staff training, and disciplined accounts receivable processes.

Led cross-department meetings to improve order flow and billing accuracy. Performed AR reconciliations and managed month-end billing close activities.

Reduced past-due receivables from 17% to 3% through redesigned billing and accounts receivable policies. Conducted financial analysis to establish and manage customer credit lines.

Implemented Oracle ERP and supported government and aerospace billing requirements. Supervised four staff members and managed billing and collections operations.

Associate degree in Accounting and Business Management.

Completed leadership program training.