Project Manager

I own end-to-end delivery of AI automation and workflow projects, developing project plans, timelines, and deliverables that align with company objectives. I coordinate developers, automation specialists, and designers to support quality implementation and optimization.

I serve as the primary point of contact between clients and delivery teams, gathering requirements, managing expectations, communicating progress, and guiding projects through sign-off. I report directly to the CEO with updates, performance summaries, and recommendations, while maintaining briefs, reports, and post-project documentation.

I use Claude, Claude Cowork, and ChatGPT daily to speed up documentation, research, reporting, and client communications.

I run live Zoom sessions end to end, including breakout-room setup, participant admission, and program-guideline enforcement. I help keep sessions organized and running on schedule.

I provide first-line support for student questions and program FAQs, manage program data with AI-assisted processes, and coordinate task ownership and handoffs with the administrative team. I also drive member engagement through Circle by responding to posts and prompting discussions between sessions.

I built the company ClickUp project management system from scratch after assessing business needs. This included custom workflows, layouts, and role-specific task lists that clarified ownership and improved task completion.

I designed and documented a sales copy review process with automation, configured Make automations for notifications across spreadsheets, email, and Slack, and integrated forms to automatically generate ClickUp tasks. I also implemented onboarding workflows, administered business tools and permissions, and facilitated alignment meetings and progress reporting.

I led host rooms on a live social platform, opening conversations and building rapport with an international user base. I supported positive, engaging live-session experiences.

I managed user admissions, addressed real-time issues, escalated problematic behavior when necessary, and worked with the shift coordinator and wider team to support users throughout sessions.

I delivered website copy, landing pages, and social content for local and international clients, adapting messaging to each brand's voice and objectives. I also audited and improved website copy, structure, and user experience to strengthen clarity and engagement.

I documented SOPs for a real estate company, collaborated with designers, developers, and advertisers on tripwire campaigns and website launches, and conducted audience and trend research for content strategy. I additionally managed community content calendars, daily engagement, client alignment, tool access, and project coordination.

I coordinate event timelines, logistics, and on-site requirements with celebrants, production teams, and suppliers, including catering, decor, and equipment-rental providers. I support events hosting more than 500 guests.

I oversee setup, breakdown, and venue readiness while resolving guest concerns in real time. My work helps ensure programs continue smoothly and without interruption.

I managed a team of social media writers, ensuring content quality and timely delivery. I collaborated with fellow vice presidents to align communication activity with organizational goals.

I also documented meeting minutes and tracked decisions to support clear follow-through and team accountability.

Bachelor of Science in Business Administration, specializing in Operations Management.

Bachelor of Science in Business Administration, specializing in Marketing Management. Dean's Lister (Rank 5), Student Leader, and Section Representative.