Professional Support, Planning Advisory Office Comisión de Regulación de Agua Potable y Saneamiento Básico (CRA)
Provided professional support to the CRA Planning Advisory Office to strengthen the disclosure of institutional information and institutional communication channels. Supported the management of the institutional chat, providing guidance to citizens and stakeholder groups.
Prepared reports for external institutions and produced communication content for digital and institutional media. Managed CRA social media through editorial planning, publishing, monitoring, and interaction, and covered institutional events through photography, video, interviews, and digital content.