Operations Manager Birthmark Agency
Lead day-to-day operations for a multidisciplinary creative studio across production, media, post-production, and IT. Manage end-to-end project delivery, resource planning, capacity management, and cross-functional alignment to ensure high-quality, timely work.
Oversee project budgets, cost tracking, forecasting, profitability, estimates, purchase orders, reconciliations, supplier payments, and procurement. Manage suppliers, freelancers, client relationships, operational risks, quality control, reporting, and continuous process improvement.