Virtual Assistant, Sales support, Customer Service ,PA

I am a compassionate, reliable, and highly organised professional with more than 11 years of live-in caregiving experience and 23 years of experience in the banking industry. I am currently working in a call centre and making over 300 calls per day .

I provide person-centred care to clients with physical and cognitive conditions. I am patient, dependable, respectful, and committed to supporting people with dignity and compassion.

My banking career included administrative, customer service, lending, financial consulting, home loan processing,PA and management responsibilities. I supported financial consultants, managed diaries and appointments, followed up on leads, and consistently focused on excellent client service.

I am also an experienced freelance cold-calling consultant, capable of making up to 300 calls per day. I am comfortable generating leads, following up with dormant accounts, building client relationships, and working toward sales targets.

As a former business owner and co-owner, I have hands-on experience in sales, marketing, invoicing, bookkeeping, stock control, staff support, merchant liaison, and daily business operations. I work effectively independently and as part of a team, adapt quickly to changing priorities, and bring strong attention to detail to every role.

I am proficient in using modern communication and productivity tools including ChatGPT, Claude, HubSpot, Microsoft Teams, Google Meet, Google Sheets, and Zoom. I am hardworking, trustworthy, calm under pressure, and passionate about helping others.