Technical Project Manager & Director of Operations Marketing Agency
Directed day-to-day operations across more than eight concurrent client projects, coordinating cross-functional teams of designers, developers, copywriters, and marketing specialists.
Led project status reporting for clients, stakeholders, and executive leadership, maintaining visibility into progress, priorities, risks, and deliverables. Monitored team performance and implemented corrective actions to address bottlenecks, errors, and delays.
Oversaw quality assurance of project deliverables to ensure alignment with client requirements and specifications. Coordinated WordPress blog-page editing and optimization, email campaigns, outreach programs, and digital design initiatives.