Technical Support Engineer AayZee Technologies
Technical Support Engineer with 2+ years of experience providing technical support, troubleshooting, and incident resolution for cloud-based applications and software systems. Experienced in diagnosing customer issues, analyzing application and server logs, troubleshooting REST APIs using Postman and cURL, and resolving technical issues across Windows and networking environments. Worked with Azure Active Directory, web browser developer tools, Selenium, SQL, and various troubleshooting tools. Collaborated with internal teams to investigate bugs, resolve incidents, manage support tickets, and provide timely customer solutions.