AI Product Manager

Developed and deployed NEXUS, an enterprise application for over 300 employees that centralizes skill matrices and operational tracking. Built role-based dashboards, self-service data entry, manager overrides, and executive telemetry to improve workload visibility and cross-training decisions.

Led a generative AI auto-triaging ecosystem processing more than 200,000 monthly cases at over 99% routing accuracy. The solution reclaimed 4.9 FTEs, while duplicate-flagging automation performed 15,206 monthly checks and recovered an additional 1.88 FTEs.

Led KYC and onboarding automation integrated with reference registry APIs, reducing the cycle time from 18 to 8 days and providing full audit traceability. Also designed prompts and change management for sentiment analytics across 20,000 monthly client emails, reducing escalations by 20%.

Contributed to the rollout of Dot, ODA, and Transformer Bot, RAG-based conversational AI assistants powered by Vertex AI. Supported initiatives that reduced routine client information cases from 16% to 3% and freed more than four FTEs annually.

Engineered SOX compliance automation using Google Apps Script with Salesforce audit trails. The solution eliminated 4.1 FTEs of manual user-access review work, achieved full compliance, and reduced the audit cycle from 45 days to 5 days.

Delivered more than 10 continuous-improvement initiatives across client services and trading operations using Lean Six Sigma and Agile methods. These initiatives generated over two FTEs in quantified savings.

Directed a Microsoft-to-Google Workspace migration during a Tel Aviv-to-India transition. Removed VDI dependency for client-services documentation, reduced access latency by 40%, and released 0.4 FTEs of capacity.

Evaluated MSME working-capital credit applications through financial statement analysis and credit memo preparation. Delivered recommendations that supported underwriting decisions and approximately INR 7 crore in loan disbursements.

Developed more than five production mobile applications using React Native and advanced state-management practices. Managed the full software development lifecycle, from requirements gathering through production deployment for iOS and Android.

Architected cross-platform build pipelines with CI/CD integration to support reliable application delivery.

Developed React Native mobile applications with REST API integration and asynchronous data handling. Partnered with design teams using Figma and Adobe XD to convert wireframes into production-ready applications.

Improved application performance by more than 40% through code splitting, lazy loading, and optimization practices.

CGPA: 9.0/10.

Online program completed concurrently with OSTTRA role. CGPA: 8.75/10.

CGPA: 7.52/10.