Junior Systems Administrator / Cloud Engineer

Administered the organization’s end-to-end IT environment, including physical servers, network equipment, IT hardware, monitoring and security tooling, user accounts, access permissions, web hosting, and mail domain administration. Managed DNS configuration and supported service uptime for more than 50 end users.

Acted as an escalation point for Tier 1 and Tier 2 incidents, performing alert investigation, log analysis, troubleshooting, remediation, and technical documentation within SLA requirements. Managed Windows Server and workstation environments, Active Directory lifecycle processes, DNS, DHCP, VPN, backups, disaster recovery, endpoint protection, and network connectivity. Used Jira for incident, change, and release workflows, contributing to a 30% improvement in response times.

Completed intensive training in QA methodologies, test case design, test execution, defect reporting, and CI/CD-aligned testing workflows. Created and maintained test cases while collaborating with development-oriented processes.

Developed automated web test suites using Selenium WebDriver and C#. Applied the Page Object Model pattern to create maintainable automation components, managed defects with Jira, and maintained test documentation in TestLink.

Completed applied cybersecurity training focused on web vulnerabilities, application security, network traffic analysis, and enterprise security best practices. Explored practical approaches to identifying and understanding security risks in application and network environments.

Developed practical Python scripting skills for security automation, packet inspection, and digital forensics. Studied cryptography, encryption algorithms, Linux security hardening, and SIEM/log analysis using Wazuh.

Bachelor of Engineering program in Computer Engineering. Expected graduation in July 2026.