I am a Business Operations Specialist with more than five years of experience in investment operations, client onboarding, business operations, and international logistics. I have worked in fast-paced, high-volume environments where accuracy, service levels, and operational efficiency are essential.
I have managed the end-to-end onboarding and activation of more than 100 investment fund accounts per month in a regulated financial environment. My experience includes reviewing KYC, AML, legal, tax, and regulatory documentation while supporting compliance with MiFID, CNMV, and internal controls.
I am experienced in coordinating complex, high-volume onboarding programs. I have managed five to six simultaneous campaigns involving more than 80 employees each, coordinating documentation, equipment allocation, communication, and readiness across HR, warehouse, and operations teams.
My background also includes international logistics operations, where I tracked, reported on, and resolved issues for more than 120 shipment loads daily. I work effectively with cross-functional teams, international stakeholders, drivers, dispatchers, fund managers, and financial institutions.
I bring strong process improvement, stakeholder management, reporting, and data analysis capabilities. I am fluent in English and a native Spanish speaker, with experience supporting international operations across Spain, Colombia, and the United States.
