I am a results-driven inside sales professional with more than 20 years of experience in high-volume, fast-paced call center environments. I specialize in consultative selling, business development, account management, and helping customers select financial and consumer-product solutions that meet their needs.
I have a strong record of meeting and exceeding monthly sales quotas through inbound and outbound calling, needs-based discovery, persuasive communication, and one-call-close techniques. I manage the complete sales cycle, from lead qualification and objection handling through closing, follow-up, retention, and account growth.
I am experienced in building and maintaining sales pipelines, documenting customer interactions, forecasting activity, and using CRM systems to improve follow-up consistency and conversion. My approach combines empathy, rapport building, and a disciplined focus on sales KPIs.
In my current role, I sell debt-settlement solutions and perform financial needs analyses to tailor recommendations for clients seeking financial relief. Previously, I spent more than nine years selling and servicing auto, home, life, health, renters, and umbrella insurance products.
I also bring leadership experience as a sales supervisor, including coaching live calls, training and onboarding team members, interviewing candidates, and supporting team-wide quota achievement. I am committed to delivering strong customer experiences while driving sustainable revenue growth.
