Bartender and Server

Delivered beverage service in a high-volume bar and dining environment, preparing cocktails, wine, and spirits with consistency and quality. Engaged guests warmly to create positive dining experiences.

Managed bar operations through POS-based order processing and cash reconciliation. Maintained a clean, organized bar in accordance with health and safety standards while balancing busy bar and dining sections.

Managed high-volume cash and credit transactions during opening and closing shifts with 100% accuracy. Provided personalized and attentive service that helped build and retain loyal clientele.

Supported bar and floor staff during peak periods to maintain seamless operations, strong team morale, and high guest-service standards. Remained professional and adaptable despite external challenges.

Provided customer-focused restaurant service in a fast-paced environment and increased peak-hour sales by 15% through proactive guest engagement and upselling. Coordinated effectively with the kitchen through POS systems to maintain 100% order accuracy.

Trained and mentored new staff on service standards and daily procedures, helping improve team performance. Executed consistent closing procedures to maintain service readiness and operational organization.

Coordinated appointment scheduling, confirmation calls, follow-up communication, patient intake, and confidential patient records to support efficient daily office operations. Communicated calmly and professionally with patients regarding treatment plans and care.

Audited insurance and billing procedures, reducing billing discrepancies by 15%. Also completed daily bank deposit runs and supported secure, accurate handling of practice funds.

Completed a Dental Assisting Certification program.