I am an early-career IT professional with hands-on experience in technical support, hardware and software maintenance, and network configuration.
I have provided N1/N2 user support, diagnosed technical issues, installed and reinstalled operating systems, configured devices, and assisted users with backup and data recovery.
I work with Windows and Linux environments and have practical knowledge of networking, routers, shell scripting, Python, and C. I am also familiar with troubleshooting tools and service desk workflows.
Alongside IT support, I have experience in industrial maintenance, electrical and electronic diagnostics, automation, and preventive and corrective maintenance. This background has strengthened my analytical thinking and troubleshooting capabilities.
I am currently studying Computer Networks and have completed technical training in Electronics. I am interested in growing in technical support, automation, cybersecurity, and information security.
I have also developed personal projects involving Kali Linux tooling automation, local AI for WhatsApp automation, API integration, workflow automation, and data management.
Provided freelance technical assistance to clients, diagnosing and resolving hardware and software issues.
Installed, configured, formatted, and reinstalled Windows and Linux systems. Configured routers, home and corporate networks, and connected devices.
Performed backup and data recovery activities while providing technical guidance and user support.
Diagnose and resolve failures in electrical and electronic systems in an industrial environment.
Perform preventive and corrective maintenance on equipment and industrial automation systems. Read electrical diagrams and control schematics.
Apply troubleshooting and logical reasoning skills that are transferable to technical support and IT operations.
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