Receptionist

I am a hospitality and administrative support professional with experience in reception, guest services, customer service, reservations, and front-desk operations.

I have worked in high-volume restaurant environments in Dubai and Abu Dhabi, where I managed guest inquiries, reservations, seating allocation, phone service, and customer concerns with professionalism and efficiency.

I am skilled in communication, organization, humanized service, teamwork, and administrative routines. I focus on providing welcoming experiences while maintaining clean, organized, and presentable reception areas.

I have experience preparing daily revenue and shift reports, maintaining guest feedback records, updating reservation schedules, and supporting management teams with operational tasks.

I am fluent in Spanish and English, with intermediate Portuguese and beginner German. I also have practical knowledge of Microsoft Office, Outlook, email management, general computing, and basic IT support.

In addition to my hospitality background, I completed five years of medical studies and gained experience in patient guidance, clinical communication, documentation organization, confidentiality, and professional ethics.