I am a results-driven sales and operations professional with more than six years of experience in commercial strategy, active prospecting, negotiation, and operational management.
I have a strong record of generating revenue growth, including contributing 24% of a company's total sales through personalized customer service and proactive prospecting in the sports retail sector.
I combine commercial expertise with operational discipline. I have improved sales, purchasing, dispatch, inventory, and workflow processes by creating structured operational flows and optimizing internal routines.
I also have leadership experience in loss prevention, where I managed hiring, scheduling, performance evaluations, audits, reporting, inventory controls, and fraud-risk mitigation initiatives.
My background includes commercial representation, billing analysis, purchasing, supplier negotiation, administrative support, and cost control. I use data analysis to identify opportunities, strengthen client relationships, and improve financial results.
I am proficient in Advanced Excel with VBA, SAP, Linux, and office and design software. I am a native Portuguese speaker with intermediate Spanish and basic English.
Generated 24% of the company's total revenue through active prospecting and personalized client service in the sports retail sector.
Designed and implemented an operational flow for sales, purchasing, and dispatch. Optimized internal processes and inventory management to improve team productivity and operational performance.
Led a loss prevention team and managed personnel activities, including hiring, scheduling, and performance evaluations.
Created reporting and auditing protocols to reduce financial losses and mitigate inventory fraud risks. Resolved inventory inconsistencies, improving stock-control accuracy and protecting financial results.
Led sales strategies for three major suppliers and increased a key client's revenue by 150%.
Expanded the active prospecting database by 70% through targeted outreach and market analysis. Recovered 90% of inactive customer accounts by improving negotiations and relationship-management approaches.
Analyzed and issued inbound and outbound invoices, maintaining accurate financial records.
Ensured tax compliance and supported reliable billing processes through rigorous document and transaction analysis.
Negotiated directly with suppliers and managed purchasing reports, contributing to a 10% reduction in overall material costs.
Supervised the secure receipt and quality control of high-value materials, reducing maintenance returns by 25%.
Supported daily administrative workflows, including purchase-order processing, budget tracking, and document archiving.
Helped streamline office routines and maintain organized operational and financial documentation.
Coursework in Business Administration, Business Administration
Business Administration coursework. Studies are currently paused.
Information Technology Technician, Information Technology
Technical education in Information Technology.
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