I am an administrative and customer service professional with experience in operational management, billing, cash control, documentation, and public-facing support.
I have worked across educational, retail, legal, and family-business environments, developing a methodical approach to organizing records, managing payments, preparing reports, and supporting daily operations.
In my current role as an ICT workshop teacher, I plan educational activities, design projects, and prepare student progress reports and administrative spreadsheets.
I also bring experience in digital invoicing, supplier payment management, inventory control, sales support, legal document drafting, and technical graphic design for CNC cutting.
I am continuing to develop my knowledge through training in accounting and social psychology. I am motivated by teamwork, institutional goals, accurate processes, and providing attentive service to clients and colleagues.
I plan and deliver ICT (Information and Communication Technologies) workshop activities for students.
I design educational projects, prepare pedagogical plans, and produce progress reports and administrative spreadsheets.
I handled general administrative operations, digital invoicing, and price-list updates using Excel. I also placed orders and managed supplier payments.
I created technical design pieces adapted for CNC machine cutting and provided customer service and product advice.
I provided customer service while following the company sales methodology and supporting customers throughout the purchasing process.
I configured orders, entered transactions into the internal management system, and participated in ongoing monthly training.
I was responsible for cash register operations, collections, cash reconciliations, and daily closing procedures.
I received merchandise, monitored inventory and stock, maintained the sales floor, and replenished products strategically.
I drafted legal documents, applications, official letters, and filings to initiate judicial proceedings. I also reviewed court files and processed official legal documentation.
I managed financial administration, recorded collections, calculated court fees, supported client service, organized professional calendars, and maintained legal archives.
I developed visual projects and graphic design pieces for the company.
I supported the creation of visual communication materials based on project requirements.
I supported administrative operations during a vacation replacement assignment, including the control and update of student attendance spreadsheets.
I drafted institutional notices and reports, managed teaching staff payroll information, and processed payments with the municipality.
University Studies, Visual Communication Design
University studies in Visual Communication Design.
Teaching Qualification Studies, Higher Education Teaching
Studies in Higher Education Teaching.
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