Krishnaveni Bijjam

Site Reliability Engineer

Actively looking · Member since 31 Aug 2026

Message

Location: Bengaluru, India

Desired salary: Unspecified

Work preference: Remote Only

Experience level: Mid

About

Professional summary

I am a Site Reliability Engineer with over four years of experience supporting production systems, cloud-native applications, and enterprise services.

I specialize in improving infrastructure reliability through proactive monitoring, incident management, release validation, and operational automation.

I have hands-on experience with Kubernetes, Docker, Jenkins, Terraform, AWS, Azure, Linux, Python, and Bash.

I build and manage observability solutions using Datadog, Splunk, Grafana, and CloudWatch, including dashboards, alerts, log analysis, and incident troubleshooting.

I work closely with development, QA, architecture, and operations teams to resolve application, API, and infrastructure issues while maintaining service-level commitments.

I am experienced in 24/7 on-call support, major incident management, root-cause analysis, deployment rollbacks, and post-deployment validation, with a focus on reducing MTTR and sustaining high availability.

Skills

17 capabilities

Automation CI CD Cloud Computing Configuration Management High Availability Incident Management Infrastructure as Code Log Analysis Logging Monitoring Observability Release Management Root Cause Analysis Site Reliability Engineering Smoke Testing SPL Troubleshooting

Tech stack & tools

Working toolkit

Experience

Career history

Site Reliability Engineer LTIMindtree

Jan 2022 – Present

I provide Site Reliability Engineering and production support services for Allstate India Pvt Ltd. I support production deployments, release validation, rollback activities, health checks, smoke testing, and non-production application monitoring for Identity, Profile, and Payment services. I also provide 24/7 on-call support and major incident management, resolving incidents within SLA timelines and collaborating with cross-functional teams to troubleshoot application, API, and infrastructure issues.

I develop and manage observability solutions using Datadog and Splunk, including dashboards, alerts, log analysis, SPL queries, application health monitoring, incident troubleshooting, and root-cause analysis. I manage Jenkins-based deployments and scheduled redeployments, validate deployments through Gatekeeper, and partner with QA and architecture teams to improve release readiness. My monitoring and alerting improvements reduced downtime by 25%, supported faster incident response and MTTR reduction, and helped maintain 99.9% uptime for critical enterprise systems.