I am a technology consultant with experience in quality assurance, project management, data quality, and technology delivery. I have worked across cloud-based data visualization, financial planning, IT infrastructure, and customer-facing sales environments.
I bring hands-on expertise in QA methodologies, test planning, functional and integration testing, UAT coordination, defect triage, and KPI definition. I am comfortable collaborating with developers, analysts, business stakeholders, vendors, and end users.
I have led QA operations, created test scenarios, validated data using SQL, aligned testing with sprint plans, and mentored junior staff. My approach combines structured delivery management with critical thinking and continuous process improvement.
I also have knowledge of AI and LLM testing, prompt evaluation, workflow automation, databases, business intelligence, and prompt engineering fundamentals. I am interested in applying these capabilities to reliable, scalable, and data-driven technology products.
I hold a Master's degree in Science and Technology specialized in telecommunications. I work professionally in English and French and am fluent in Arabic.
Provided QA support for cloud-based data visualization and financial planning tools. Defined and executed test plans, coordinated UAT activities, and supported system integration testing and rollout activities.
Established QA KPI metrics and collaborated closely with developers, analysts, and business stakeholders. Mentored junior team members and contributed to cross-team quality practices.
Led QA team operations and created test scenarios for product validation. Performed SQL data checks alongside manual and functional testing activities.
Managed bug tracking and triage in Jira and aligned test planning with sprint delivery cycles. Supported consistent quality processes across the development workflow.
Conducted IT and audiovisual infrastructure audits and defined project scope, roles, and responsibilities. Supported planning, budgeting, and vendor coordination for technology projects.
Tracked end-to-end delivery, delivered user training, and prepared technical documentation. Helped ensure project requirements and operational handover needs were addressed.
Performed B2C outbound sales calls to prospective customers. Presented products, handled objections, and identified customer needs.
Met weekly sales targets while developing communication, pitching, and customer discovery skills.
Master's degree, Science & Technology, Telecommunications
Master's degree in Science & Technology specialized in telecommunications.
Bachelor's degree, Science & Technology
Bachelor's degree in Science & Technology.
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