Sales Operations Analyst

I develop forecasting models and built a custom calculator that is used organization-wide. I manage HubSpot reporting and dashboards, RevenueHero scheduling, and DealHub CPQ workflows.

I design and implement pricing and contract processes to streamline quote-to-contract operations. I calculate quarterly incentive payouts for Sales, Marketing, and Outbound teams while ensuring alignment with plan rules.

I optimize sales pipeline processes, analyze sales data for trends and discrepancies, and support strategy adjustments that improve performance. I also conduct market research for new-territory expansion and collaborate with sales executives to improve underperforming areas.

I implemented strategic improvements to the in-house Sales CRM, aligning the system with industry best practices and improving its utilization.

I worked with cross-functional teams to design, implement, and calculate sales commission plans. I gathered and analyzed CRM data to identify business needs, problems, and opportunities for improvement.

I developed Power BI dashboards and created sales, closure, MRR, and ARR reports. I presented actionable insights to team members and management.

I assisted with cleaning and validating large datasets to prepare them for analysis.

I generated regular reports and dashboards to visualize key performance metrics and support data-driven reporting.

I researched the impact of university research funding on institutional rankings through online research and library study.

I used Tableau and Power BI to visualize data and analyzed qualitative and quantitative findings. I presented the results in detailed reports.