Virtual Assistant and Appointment Setter

I am a Psychology graduate with experience as a virtual assistant and appointment setter. I support business operations through client communication, calendar management, data tracking, and follow-up activities.

I have managed and updated client databases in Excel, maintaining organized records for a beauty consultant specializing in skincare and makeup. I am comfortable handling detailed information accurately and keeping appointment data current.

I coordinate appointments using Google Calendar and Google Voice, helping optimize consultants' schedules and improve client booking processes. I also conduct outbound calls to referred prospects and communicate promotional offers professionally.

My experience includes customer service through WhatsApp Business, phone calls, and corporate email. I prepare commercial quotations, respond to client requests, and contribute to day-to-day operational coordination.

I bring skills in objection handling, telephone prospecting, agenda management, and customer care. My academic background in Psychology supports my ability to communicate empathetically and build positive relationships with clients.

I am seeking opportunities as a virtual assistant, appointment setter, or customer support professional where I can contribute strong organization, communication, and follow-up skills.