Administrative Assistant and Licensed Claim Adjuster

I am an experienced administrative and claims professional with over nine years of experience supporting business operations, customer service, documentation, and claim resolution.

I manage scheduling, client intake, patient paperwork, office administration, and communications with clients, staff, and business partners. I focus on providing clear, timely, and professional support.

As a licensed claim adjuster, I investigate, evaluate, negotiate, and settle claims while applying policy knowledge, insurance regulations, and sound judgment to coverage, liability, and damages decisions.

I am skilled in analyzing claim data, support documentation, performance metrics, trends, risks, and resolution outcomes. I use these insights to support accurate decision-making and quality assurance.

I work effectively in high-volume, fast-paced environments and can manage task-driven queues, inbound and outbound communications, and multiple priorities at once.

I am seeking an opportunity to optimize business operations, improve productivity, contribute positively to a team, and deliver a strong customer-focused experience.