I am a results-oriented sales, business development, and operations professional with extensive experience in banking, retail, education, human resources, and technology sales in Guatemala.
I have led store supervision, branch and portfolio management, commercial site searches, store openings, staff recruitment, and employee training across the Jalapa, Jutiapa, Santa Rosa, and Chiquimula regions, Guatemala.
My financial-services background includes business lending, client portfolio maintenance, collections, savings products, credit assessment, risk management, and customer service. I have worked for Banco Industrial, Banco GyT Continental, Cooperativa Guayacán, and Banco de Crédito.
I also bring strong retail and technology sales experience, including store management, promotion of mobile devices and accessories, commercial prospecting, event promotion, and sales of metal curtains, shutters, and motorized gates.
As an educator, I have taught Spanish language, Xinka language, statistics, and computer-related subjects. This teaching experience has strengthened my communication, organization, training, and people-development capabilities.
I am proactive, responsible, adaptable, and focused on achieving commercial goals. I am open to new professional challenges where I can contribute leadership, negotiation, customer-management, and team-development skills.
Advised customers on metal curtains, metal shutters, and motorized gates in the Jutiapa department.
Prospected completed and under-construction commercial properties to offer security solutions and obtain measurements for future business locations.
Supervised retail stores across Jalapa, Jutiapa, and Chiquimula.
Supported store openings, commercial-location searches in Jutiapa, Jalapa, Santa Rosa, and Chiquimula, personnel recruitment, and staff training.
Managed business credit products and an assigned corporate client portfolio in Monjas, Jalapa.
Maintained portfolio quality and delinquency follow-up while developing knowledge of corporate leasing and other business banking products.
Taught Spanish Language and Communication and Xinka Language and Communication to first-, second-, and third-year basic education students.
Planned and delivered classes at the institute in Llano Grande, Monjas, Jalapa.
Sold mobile phones, speakers, cases, chargers, and other technology products across different price ranges.
Promoted products, models, brands, events, and special offers while managing general store operations.
Managed recruitment activities for 10 agencies in the Jalapa, Jutiapa, and Santa Rosa region.
Conducted candidate visits, calls, interviews, background-related analyses, polygraph coordination, and hiring support for assigned positions.
Supervised commercial activities and client portfolio maintenance for the Jalapa, Jutiapa, and Santa Rosa region.
Conducted commercial visits, maintained client relationships, and supported portfolio growth.
Advised customers on credit and savings products, followed up on loans, performed appraisals, and supported risk management.
Managed collections, customer portfolios, and rural savings acquisition activities.
Handled cash, customer service, teller operations, keys, locks, cash boxes, and vault-related responsibilities.
Supported secure daily branch operations and direct customer assistance.
Administered and promoted local offers and products related to computing, technology supplies, and office supplies.
Managed logistics and advertising activities to support sales and operations.
Taught statistics and computer-related subjects to students in different academic programs.
Maintained computer equipment and supported classroom technology needs.
Operated music and sound programming during assigned schedules.
Performed basic maintenance and ensured the proper functioning of audio equipment.
Primary Education
Completed primary education in Jalapa, Guatemala.
Basic Education, Occupational Orientation
Completed basic secondary education.
Industrial Baccalaureate and Technical Drawing in Computing, Technical Drawing and Computing
Obtained qualifications in technical drawing in computing and industrial baccalaureate studies.
University Studies
Completed university studies in Monjas, Guatemala.
Secondary Education Teaching Qualification and Educational Administration Technician, Pedagogy and Educational Administration
Studied secondary education teaching in pedagogy and technical educational administration.
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