I am a multidisciplinary professional with more than eight years of experience in administration, customer service, software and systems management. I combine operational organization, clear communication, and a strong focus on delivering reliable results.
I have more than three years of experience in translation, localization, desktop publishing (DTP), editing, proofreading, and project management. I have worked with legal, educational, medical, financial, marketing, IT, and design-related content.
As a UX/UI designer, I work on research, benchmarking, user understanding, information architecture, task flows, wireframes, prototypes, usability testing, heuristic evaluation, and UI kits. I also develop branding and visual experiences that support product goals.
I am experienced in remote and on-site customer service, inventory and cash control, supplier coordination, ordering processes, documentation, contract filing, data entry, and staff training. I am comfortable managing multiple priorities while maintaining confidentiality and quality.
I believe that respectful and healthy communication produces the best outcomes. I approach projects with problem-solving, time-management, and collaboration skills, always looking for effective ways to achieve goals.
I am a native Spanish speaker with full professional English proficiency and elementary Portuguese proficiency. I am interested in remote opportunities where I can contribute across UX/UI design, localization, DTP, project coordination, and administrative operations.
I provide remote translation, editing, proofreading, and country-specific localization services for projects across medical, legal, educational, marketing, IT, and other subject areas.
I research and specify terminology according to each project’s requirements, while maintaining linguistic accuracy, consistency, confidentiality, and quality.
I design user-centered digital experiences through research, benchmarking, empathy maps, storytelling, MVP definition, information architecture, and card sorting.
I create task flows, wireframes, low- to high-fidelity prototypes, usability tests, metrics, heuristic evaluations, atomic design systems, UI kits, and branding elements. I also support project requirement tracking and budgeting.
I manage translation and DTP projects involving legal, educational, medical, financial, and design content. My work includes localization, client communication, budgeting, scheduling, and project documentation.
I handle subtitles, transcription, editing, and proofreading in multiple file formats, while tracking delivery progress, maintaining confidentiality, and supporting quality assurance.
I supported the daily operation of the premises through cash control, inventory and stock management, supplier coordination, ordering processes, and delivery coordination.
I also managed on-site and online customer service, supervised staff activities, and provided training to help maintain efficient operations and service quality.
I provided on-site and online customer service and managed email, company documentation, negotiation documents, and physical and digital contract filing.
My responsibilities included supply, inventory, stock, product-quality, and delivery control, as well as daily data entry, cash control, payment processing, and collections management.
I supported administrative operations for clothing stores, including customer service, email management, preparation of negotiation documents, and physical and digital contract filing.
I controlled supplies, documents, and deliveries, while completing daily data entry and assisting with cash control, payments, and collections management.
High School Diploma
Completed high school education in Venezuela.
Professional Courses, Digital Marketing, User Experience (UX), Social Media, UX/UI Design
Completed training in digital marketing, social media, user experience, and UX/UI design.
Junior Digital Graphic Design, Digital Graphic Design
Training in junior-level digital graphic design.
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